The database has been loaded and cleaned up to your satisfaction; the item inventory is complete; current cataloging and acquisition procedures are tested and operating smoothly; at last it's time to bring the system into production. Several approaches are available to ensure the smoothest possible transition of the IOLS into production. The right method of moving to the new system will depend on your library's situation and environment. Finally, when bringing your automated system into day-to-day operation in the library, do not forget your users! The system should be as carefully introduced to patrons as it is to library staff. Inform them before they actually have their first encounter with the system. If possible, explain the reasons behind any changes that will directly affect them (patron registration practices, for example). As with staff members and management, a positive and open attitude about the benefits of the new system will alleviate anxieties and generate enthusiasm. Get Involved - After the Honeymoon If there is a users' group for the IOLS, get involved in it. This is an excellent opportunity to meet other users and discuss common ideas and concerns. Make sure the vendor offers a help desk for resolving questions or problems you encounter with the software. Ask the vendor to keep you informed of new product releases which may offer new features that benefit your library operation. Just When You Thought It Was Over
The evolutionary nature of the automation planning process requires ongoing management. Automation should not be managed as a discrete project but rather incorporated as an integral part of a total library system. Once the new system is integrated into daily procedures, you should evaluate the effectiveness of your plans and make adjustments as necessary. Upon completing the implementation process for your new system, you will find that the evolutionary cycle that began with the needs assessment and systems analysis continues. Successful automated systems may require more capacity (more disks, extra terminals, more memory) to accommodate added modules or more users. New releases or versions of the software will need to be installed and tested. Database maintenance must be vigilant to facilitate continuing conversion, ensuring adherence to standards and evolving new ones. Your on-going automation plan will grow with your knowledge of the system to allow you to meet the challenge of managing an automated library. |